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Call us on 01223 455144

Our contact details

Name: The Body Work Clinic Limited
Address: Lower Ground Floor, 7 Brooklands Avenue, Cambridge, CB2 8BB
Phone Number: 01223 455144

What type of information we have

We currently collect and process the following information:

Prior to attending the clinic:

  • Name
  • Phone number
  • Email address

Following consultation including the above:

  • Medical History
  • Consent to treatment
  • Photographs

How we get the information and why we have it

The personal information we process is provided to us by you for one of the following reasons:

  • To respond to enquiries that you may have when contacting us via telephone, email or our website contact us link.

What we do with the information we have

We use this information to reply to your enquiries.

  • We do NOT share this information with any other organisation.
  • We do NOT use this information in marketing campaigns unless you have opted in.

How we store your information

At first contact your information is stored securely on a secure email server, if an email or our website was used as the initial enquiry. We use a secure clinic appointment system for managing our database and appointments. Following consultation, Clinical notes are stored securely within the clinic and removed to a secure location after two years. The files are kept for six years before being appropriate destruction, following GDPR and GMC/NMC Regulations.

3rd Party Services

This website uses some third party services…

reCAPTCHA
This site is protected by reCAPTCHA (a service to help block spam contact form submissions) and the Google Privacy Policy and Terms of Service apply.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

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