Our contact details
Name: The Body Work Clinic Limited
Address: Lower Ground Floor, 7 Brooklands Avenue, Cambridge, CB2 8BB
Phone Number: 01223 455144
What type of information we have
We currently collect and process the following information:
Prior to attending the clinic:
- Phone number
- Email address
Following consultation including the above:
- Medical History
- Consent to treatment
How we get the information and why we have it
The personal information we process is provided to us by you for one of the following reasons:
- To respond to enquiries that you may have when contacting us via telephone, email or our website contact us link.
What we do with the information we have
We use this information to reply to your enquiries.
- We do NOT share this information with any other organisation.
- We do NOT use this information in marketing campaigns unless you have opted in.
How we store your information
At first contact your information is stored securely on a secure email server, if an email or our website was used as the initial enquiry. We use a secure clinic appointment system for managing our database and appointments. Following consultation, Clinical notes are stored securely within the clinic and removed to a secure location after two years. The files are kept for six years before being appropriate destruction, following GDPR and GMC/NMC Regulations.
3rd Party Services
This website uses some third party services…
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113